Credit Cards
We accept major credit cards (Mastercard, Visa, Amex)*. We use Stripe as our payment gateway, Stripe is a Level 1 PCI DSS provider, which means it's subject to the most rigorous controls and checks by the Payment Card Industry Data Security Standard (PCI DSS).
* Credit Card processing fees will apply

Direct Bank Transfer
Your order will be shipped once the funds have cleared.

All our pricing is in New Zealand Dollars (NZD).

Taxes and shipping fees are added during the checkout process.

If you order from outside New Zealand you are responsible for shipping costs and any customs duties or additional costs that may occur. For additional information regarding shipping outside New Zealand please refer to your customs authorities.

Puhoi Farm House reserves the right to change pricing at their discretion and without notice.

Our shipping is all handled by our printer.

Secure Packaging – Great care is taken to ensure your fine art prints are shipped securely. Each print is carefully packaged to prevent any damage during transit. We use high-quality materials and protective packaging to safeguard your artwork until it reaches your doorstep.

Domestic Shipping - Reputable shipping carriers are used to ensure the safe and timely delivery of your orders. The choice of carrier may vary based on the destination and size of the package.

International Shipping - We ship worldwide. International shipping times and costs vary based on the destination and chosen shipping method. Please note that customers are responsible for any customs fees or import duties that may apply.

Processing Time - Orders are typically processed and ready for shipment within 1-2 business days after order confirmation.

Shipping Time - The delivery time depends on the selected shipping method and destination. Estimated delivery times will be provided at checkout.

Damaged Prints - If your print arrives damaged due to transit, please contact us within 7 days of receiving the item. Provide a photo of the damaged print and packaging, and we will arrange a replacement at no additional cost.

Tracking Your Order - Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment online.

Customs and Duties - For international orders, please be aware that customs fees, duties, and taxes may apply. These charges are the responsibility of the recipient and are not included in the shipping costs.

If you are buying for Christmas please be aware of the following cut offs:

To be delivered before Christmas please order by 9th December

If you wish to pickup from Print Art Studio then orders to be in by 16th December.

No printing will be done between 24th December and 6th January 2025.

Happy Holidays!