Puhoi Farm House Terms and Conditions
Overview
This website is operated by Puhoi Farm House. Throughout the site, the terms “we”, “us” and “our” refer to Puhoi Farm House. Puhoi Farm House offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Square Space. They provide us with the online e-commerce platform that allows us to sell our products and services to you. You can view our Privacy Policy here.
Ownership and Copyright
All artwork sold on this website is the exclusive property of Puhoi Farm House and is protected by copyright law. By view or purchasing a print from this website, you acknowledge that you are only able to acquire a printed copy, and not any ownership or copyright of the artwork itself.
Permitted Use
Prints on this website are intended solely for personal use. Any commercial use, reproduction, distribution, display, or modification of the artwork is strictly prohibited without prior written consent from Puhoi Farm House.
Restrictions
You agree not to:
Copy, download, screenshot, or digitally reproduce the artwork in any form.
Alter, modify, or create derivative works based on the artwork.
Use the artwork in any advertising, marketing materials, or for any form of monetary gain by the purchaser.
Share or distribute the artwork in any digital or physical format without permission.
Limitations of Use
All artwork purchased is solely for personal enjoyment. Any unauthorized use, including but not limited to copying, commercial distribution, or use in advertising, may result in legal action.
Products
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
Personal Information
Your submission of personal information through the store is governed by our Privacy Policy. Click here to view our Privacy Policy.
Changes to Terms
Puhoi Farm House reserves the right to update these terms and conditions at any time. It is your responsibility to review them periodically.
Contact Information
For any questions regarding these terms, please contact us at laura@puhoifarmhouse.com
Shipping / Returns
Shipping
Shipping is directly from our printer. They will take great care to ensure your fine art prints are shipped securely. Each print is carefully packaged to prevent any damage during transit. Only high-quality materials and protective packaging is used to safeguard your artwork until it reaches your doorstep. Shipping within NZ is included in your purchase price.
Refund / Returns
All our prints are printed to order so we cannot offer any refunds or exchanges for changes of mind on a purchase.
Damaged Goods
Should your parcel arrived damaged please contact us as soon as possible but within 7 days. Please take images of the damaged print and the packaging. We require this for insurance purposes.
Tracking your Order
Once your order has been shipped you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment.
Privacy Policy
Respect for Your Privacy
We value your privacy and are committed to protecting your personal information. Any information you provide on this website will only be used to communicate with you about your purchase(s) or to keep you updated if you have subscribed to our newsletter. We will not share, sell, or use your information for any other purposes without your explicit consent.
Any credit card information provided during the checkout process is securely processed by our e-commerce provider, Stripe, using industry-standard encryption protocols. We do not store or have access to your credit card details; all payment information is handled directly by Stripe to ensure a safe and secure transaction experience.
Newsletter and Communication
If you subscribe to our newsletter, we will add you to our mailing list. You may unsubscribe at any time by following the unsubscribe link at the bottom of each newsletter or by contacting us directly. Unsubscribing will remove you from our mailing list immediately.
Website Analytics
Our website uses search engine analytics to track site performance and user behaviour, including page views, time spent on pages, and product interest. This data does not contain any personally identifiable information and is used solely to help us improve the user experience and ensure our site meets visitors’ needs.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Policy Updates
This Privacy Policy may be updated from time to time. We encourage you to review it periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at laura@puhoifarmhouse.com